COVID-19 BRASACC Service Update

Hello everyone

Following extensive research and consultation BRASACC has made the difficult decision that we will not be able to see any clients face to face within the Orchard until the requirement for social distancing has been removed and this is unlikely to happen for several months. The Government advice at this point remains that anyone who can work from home should continue to do so and social distancing requirements will remain in place for the foreseeable future.

Therefore, at this time, BRASACC is not planning to see clients face to face for the rest of 2020.

This is because it is very difficult to effectively manage the risk of COVID-19 for the following reasons:

  • It is not possible to have a two metre distance between a member of staff and a client in our counselling rooms
  • The erection of screens is impractical in the space we have available
  • Staff and clients would be in the same room for nearly an hour, which increases the likelihood of the virus being transmitted.
  • Some people have COVID-19, but are asymptomatic and unaware they are infectious.
  • We do not know which of our clients or staff members are at greatest risk of serious complications from COVID-19 due to underlying health issues. 
  • People may not be aware they have an underlying health condition that increases their risk.
  • We could resume face to face counselling in the Orchard under social distancing conditions, then find we have to go back in to lock down again, which would cause further major disruption to the service.
  • Making a decision now to suspend face to face work for the rest of this year relieves the stress of “not knowing” what is happening, manages expectations and allows staff and clients to make realistic plans for the next few months.

In order to provide as accessible a service as possible BRASACC has invested in equipment that will enable us to offer clients Zoom online video sessions as well as the telephone service we are already providing. The Zoom service is expected to be in place sometime in June 2020 and we will discuss this new service with our clients as they are being allocated to counsellors.

We never imagined a time when BRASACC would have to suspend face to face sessions for an unlimited time, but the COVID-19 pandemic has touched all our lives in previously unimaginable ways. Please get in touch with us if you have any questions or concerns on our usual numbers.

Kind regards

Julia Smith
Chair of Trustees
Clinical Lead BRASACC

Our Mission

  • To provide a professional support and counselling service for people who have been subjected to rape and/or sexual abuse at some point in their lives. We also support partners, family members and friends who are supporting victims.
  • To meet the challenge of providing an efficient service in a caring and professional way.
  • To provide immediate short-term support services for people who have been subjected to rape and/or sexual abuse.
  • To provide a counselling service for people who have been subjected to rape and/or sexual abuse.
  • To increase professional and public knowledge of these issues and to promote understanding and facilitate rehabilitation of people who have been subjected to rape and/or sexual abuse.
  • To provide an input into other agencies committed to helping people who have been subjected to rape and/or sexual abuse via our commitment to inter – agency working.

We are here to support you

No matter what your treatment journey consists of BRASACC will be as supportive and flexible as we can be in order to meet your treatment needs.

Always remember that the most difficult step is the first one. Making that initial phone call can be terrifying, but the fact you are reading this gives us hope that you will be able to pick up the phone and give us a call. If you have any questions at all please give us a call.

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